Frequently Asked Questions

Everything you need to know about Arlo electronics and your orders.

What is the standard shipping time for Arlo products?

We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for delivery within 24-48 hours.

Do Arlo electronics come with a warranty?

Yes, all Arlo devices include a comprehensive 12-month limited warranty covering manufacturing defects and hardware malfunctions.

What is your return policy for open-box items?

We accept returns within 30 days of purchase. Items must be in their original packaging with all accessories included to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal.

Are Arlo products compatible with smart home ecosystems?

Most Arlo electronics are designed to integrate seamlessly with Amazon Alexa, Google Assistant, and Apple HomeKit for a unified smart home experience.